The model
This page explains the updated neighbourhood model for mental health support, shaped by feedback from clients, staff and partners. It sets out how support will be organised locally and what will be available in each neighbourhood.
You can also read a summary of the key refinements we have made following feedback.
You can download a simplified version of the model by clicking the button below.
Quick access
Our vision for mental health support
This work is shaped by a shared vision for mental health support that is clearer, more connected and focused on people’s experience. The principles below describe what Southdown is aiming to achieve.
Neighbourhood based support
The proposed approach organises mental health support around neighbourhoods. Each neighbourhood has a local hub and access to support delivered in community venues, helping support feel more local, consistent and connected.
- Support is organised around local neighbourhoods
- Neighbourhoods align with local mental health teams
- Support may be delivered in different venues, not just one building
East Brighton & Hove
Central Brighton & Hove
Wealden
Lewes
West Brighton & Hove
Eastbourne
Rother
Hastings
What support is available in every neighbourhood
The proposed approach includes a core offer that is available across all neighbourhoods, helping reduce variation and make support more consistent.
Facilitated peer groups
Structured, time limited groups that bring together people experiencing similar mental health challenges or life situations. Groups are co facilitated by Southdown staff, including peer facilitators, and focus on connection and recovery.
Social space
Ongoing sessions that provide a safe and welcoming space to connect with others through shared activities. Social spaces are facilitated by Southdown staff, including peer facilitators, and support community, belonging and continuity.
Walk in welcome sessions
Regular sessions in each neighbourhood offering access to support without referral or waiting lists. Delivered in person during the week, with bookable telephone options at weekends, these sessions provide an entry point to explore support and next steps.
One to one navigation and support
Individual support delivered by Mental Health Support Coordinators, offering practical help, social prescribing and guidance through the mental health system. Support is available in hubs, pop ups and community locations.
Education and learning
Recovery College courses and learning opportunities that build confidence, understanding and practical skills to support wellbeing and recovery.
Employment support
Specialist employment support delivered in partnership with Neighbourhood Mental Health Teams and Health in Mind, helping people prepare for, access and sustain work as part of their recovery journey.
Crisis support
Access to Staying Well and wider crisis pathways, providing support at times of urgent need, with clear links between services to ensure safe and timely help.
Where support happens
Support is delivered through a mix of local hubs and pop-up sessions within neighbourhoods. This approach keeps support local and flexible, rather than tied to a single building.
Neighbourhood wellbeing hubs
Each neighbourhood has a designated Wellbeing Hub that provides a consistent local base for support. Hubs bring together one to one navigation, peer groups, social space and coordination with partners, creating a recognisable point of access within the community.
Pop up sessions in community settings
Pop up sessions provide additional access points across each neighbourhood. Delivered in community and partner venues, they improve reach, reduce travel barriers and ensure support is accessible in locations that work best for local people.
How people access and move through support
The proposed model is designed to provide clear entry points, flexible routes and continuity of support over time. People can access help in different ways depending on their needs and move between options as those needs change.
How to make a referral
Walk-in welcome sessions
You can attend a walk in session in your neighbourhood without a referral to talk about what support you need.
Telephone welcome sessions
You can book a Saturday telephone appointment through our website if you are unable to attend in person.
Referral from your GP
Your GP may be able to refer you for mental health support if you would prefer them to arrange this on your behalf.
Key refinements following feedback
Following feedback from staff and people who use our services, several refinements have been made to strengthen the proposed model and support implementation.
Where to next?
If you would like more context or have questions, you can explore the background to this work or read the FAQs.